NaviiGate Support
NaviiGate is a group travel planner: collect ideas on a shared corkboard, place them into a day-by-day itinerary with your crew, and let Navii research places, booking windows, and plans for you.
Get the iOS app
Contact us
Email navii.support@gmail.com and we'll get back to you — questions, bug reports, and feature ideas all welcome. Please include the device you're on (iPhone / web) and, for bugs, what you tapped right before it happened.
Found a bug?
Signed in? Send it straight from your profile — screenshots and screen recordings welcome.
Common questions
- How do I invite my crew? Open your trip → Crew → “🎟 Invite to trip”. Anyone with the link joins as an editor; you can also mint view-only links and no-account guest passes.
- How do reminders work? Ask Navii to research a place — if it finds the booking window, the reservation desk can nudge you before bookings open. You can also set a reminder about anything from the bell menu.
- Why don't I get notifications? Check Profile → notification settings, and make sure notifications are allowed for NaviiGate in iOS Settings. Stop reminders are opt-in.
- Can I use NaviiGate without an account? Trip members need an account (email/password, Google, or Apple). A trip editor can share a guest pass — a view-only link that needs no account.
- How do I export my data? Profile → “Export my data” downloads everything tied to your account.
- How do I delete my account? Profile → “🗑 Delete my account”. This permanently removes your account and personal data. Trip content you contributed to shared trips stays with the trip.